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Account
How To Close Account
How We Bill
Pricing Overview
Amazon
Helping You With Amazon Inventory
Orders to Amazon Warehouses
Fulfillment
Drop Shipping vs. Fulfillment
Fulfillment Definitions
Fulfillment Summary
Package Inserts
Inventory
Case Pack
Creating Products/Product ID’s
Disposing of Product
Edit Product ID’s
Live Inventory in OMS
Product Summary Report Sample
Products Not Accepted
View Backordered Out of Stock Product & Orders
Kitting
Kitting Services Support
Offer SKUs
Create/Edit Offer SKU
Inactivate Offer SKUs
Orders
Adjusting an Order
Backorders for Incomplete Address
Canceling An Order
Changing an Address/Name/Etc On an Order
Editing Response Information
FTP – CSV File Fields
FTP Bulk File Uploading
Getting Orders Into VeraCore
Helping You With Amazon Inventory
Inputing Manual Orders
Intercepting an Order
Orders to Amazon Warehouses
Processing Backorders
Processing Selective Backorders
Status Meaning
Uploading File to FTP
View Backordered Out of Stock Product & Orders
View Tracking Numbers of Processed Orders
Platform Integrations
Amazon FBM Integration
API Documentation
API Integration
BigCommerce Credentials
ClickFunnels
eBay Integration
Lime Light CRM
Magento Integration
ShipStation
Shopify Integration
SquareSpace
Volusion
WooCommerce Integration
Receiving
Apparel and Soft Goods
Barcode Requirements
Creating Products/Product ID’s
Customs, Duties, Taxes, Importer of Record
Inventory Receipt Emails
Labeling on Incoming Shipments
Placing a Product Receiving Order
Sending Products to ShipCentral
ShipCentral Receiving Requirements
Returns
Information Needed for Return Label
Looking Up Returns in OMS
Returns Processing
Setup & Onboarding
Shipping
3rd Party Labels
Pick Slip Example
Pre-Packaged Items
Shipping Option Definitions
Shipping Policy & Rates
Software
Adjusting an Order
Changing an Address/Name/Etc On an Order
Editing Response Information
Intercepting an Order
Processing Selective Backorders
Status Meaning
View Tracking Numbers of Processed Orders

Frequently Asked Questions

Full blown logistics, 3PL, cross-docking, API, XML, order handling, backorders, etc can be overwhelming and confusing. We are here to help! We try to simplify our business to a level that even a beginner can understand clearly.

We have super robust software and allow you and us to rely on our software to do automation and heavy lifting of order processing handling before it gets to a point where we can pack and ship the order.

What is 3PL?

At its core, Third-Party Logistics (3PL) refers to the outsourcing of logistics and supply chain management to specialized partners. Companies that opt for 3PL services collaborate with these providers to handle various aspects of the supply chain, such as warehousing, order fulfillment, transportation, and inventory management.

How does fulfillment work?
  1. You store your inventory in our secure fulfillment warehouse.
  2. Your shipping orders come directly to our fulfillment software
  3. Customer tracking is sent back automatically
  4. We ship your orders same day or within one business day
  5. Customer tracking information is automatically relayed back to your shopping carts, and back to your customer
  6. Inventory levels are updated
  7. You receive an emailed report for the day’s activities

To learn the full fulfillment process overview, visit our fulfillment page.

How fast do you ship my orders?
All orders received by 11:00am MST (1pm EST) are shipped same day. Orders received after the cut off time may still ship same day, but our guarantee is that they will be shipped by the following business day. Orders received on Saturday and Sunday will ship on Monday. We love working quickly for you!
How much is shipping and handling?

Shipping costs depend on several factors:

  1. Shipping method requested
  2. Destination
  3. Size of shipment
  4. Weight of shipment

Click here to see our shipping and pricing information. Orders generally take between 3-5 days for delivery in the continental U.S.