Support Documentation

Pre-Packaged Items

CATEGORY: Shipping
Setup & Onboarding

We ship bulk products sent to us pre-packaged.  We must know what is in the packages, and reserve the right to open a sampling and repackage to protect ourselves.

Product groups must be shipped in bulk, and be clearly marked.  It is outside our model to match one single package to an individual order or shipping label.

These items will be shipped as is, and Ship Central and/or our personnel are removed from any liability if various customers get the wrong product since they came pre-packaged.