Support Documentation

Fulfillment Summary

CATEGORY: Fulfillment
Setup & Onboarding

The Magic is in The Software

  • We store the products you ship to us
  • You receive your own web based software portal which manages your inventory, and shipping
  • We have dozens of integrations with most popular shopping carts, CRM’s, custom websites
  • You have control of your orders, inventory, and data in real time

Best of all – it allows you to spend your time on growing your business

The Fulfillment Process

  • We receive your shipping orders in our Order Department
  • Orders are processed same day
  • The tracking number is automatically relayed back to the customer shopping cart
  • Inventory is adjusted
  • Order is packaged, sealed, labeled, and shipped within 24 business hours
  • You receive an emailed report at the end of our business day

Shipping Methods
We ship throughout the U.S. and all countries of the world.  We use the following options:

  • USPS First Class Mail (3-5 days)
  • USPS Priority (2-3 days)
  • UPS (1-5 days)
  • DHL eCommerce for international shipments 4 lbs. or less ( 6-15 days; www.shipcentral.com/international-shipping/ )
  • DHL Express
  • Freight/Trucking/LTL