Support Documentation

Getting Started with ShipCentral

Setup & Onboarding

Setup is quick and easy.  

Once we receive the signed forms, we introduce you to our team, and our Onboarding Team walks you through every step.

STEP 1 – (Required) Fulfillment Agreement – Our agreement with you is month-to-month

STEP 2 – (Required) Credit Debit Card Authorization (Monthly Account Management fee billed on 1st of month with no processing fees)

(Optional) ACH Authorization (U.S. bank accounts only) Monthly Fulfillment and Shipping invoices can be billed to a U.S. ACH account at the start of the next month with no 3% invoice processing fee

STEP 3 – Barcodes – Each shipping unit needs a barcode on it (must be done before product is received; You can buy barcodes here: www.speedybarcodes.com

STEP 4 – Ship products to ShipCentral according to ShipCentral Receiving Requirements

Ship to:

Ship Central Fulfillment
YOUR COMPANY OR BRAND
8152 S. Welby Park Dr.
West Jordan, Utah 84088
USA

STEP 5 – Create your Product ID’s for each new item in your ShipCentral portal (must be done before products can be received)

STEP 6 – Create Offer ID’s for your product skus in your ShipCentral portal – (must be done before orders can be received)  The software needs to have each sku mapped to a product or products

STEP 7

Option 1 – Shopping Cart Integration

Option 2 – Webservices API – We send you credentials, you do the coding. Test links, and login credentials will be provided.

Option 3 – FTP Bulk File Upload

STEP 8

Our Ship Central fulfillment software needs to understand the shipping options you offer your customers.  Of course we offer US shipping, and all over the world.

Define Shipping Options in your ShipCentral portal (must be done before orders can be received)