Support Documentation

BigCommerce Credentials

CATEGORY: Integrations
Account

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How To Close Account
How We Bill
Pricing Overview
Amazon

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Helping You With Amazon Inventory
Orders to Amazon Warehouses
Fulfillment

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Drop Shipping vs. Fulfillment
Fulfillment Definitions
Fulfillment Summary
Package Inserts
Inventory

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Case Pack
Creating Products/Product ID’s
Disposing of Product
Edit Product ID’s
Live Inventory in OMS
Product Summary Report Sample
Products Not Accepted
View Backordered Out of Stock Product & Orders
Kitting

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Kitting Services Support
Offer SKUs

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Create/Edit Offer SKU
Inactivate Offer SKUs
Platform Integrations

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Amazon FBM Integration
API Documentation
API Integration
BigCommerce Credentials
ClickFunnels
eBay Integration
Lime Light CRM
Magento Integration
ShipStation
Shopify Integration
SquareSpace
Volusion
WooCommerce Integration
Receiving

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Apparel and Soft Goods
Barcode Requirements
Creating Products/Product ID’s
Customs, Duties, Taxes, Importer of Record
Inventory Receipt Emails
Labeling on Incoming Shipments
Placing a Product Receiving Order
Sending Products to ShipCentral
ShipCentral Receiving Requirements
Returns

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Information Needed for Return Label
Looking Up Returns in OMS
Returns Processing
Setup & Onboarding

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Shipping

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3rd Party Labels
Pick Slip Example
Pre-Packaged Items
Shipping Option Definitions
Shipping Policy & Rates
Software

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Adjusting an Order
Changing an Address/Name/Etc On an Order
Editing Response Information
Intercepting an Order
Processing Selective Backorders
Status Meaning
View Tracking Numbers of Processed Orders

Credentials Needed for Bigcommerce API

  • Username
  • API Path (Bigcommerce Store)
  • API Token

Step 1

Bigcommerce Setup 1

Step 2

Bigcommerce Setup 2

Communicate these items to Ship Central representative when completed.