Support Documentation

Amazon FBM Integration

CATEGORY: Integrations
Account

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How To Close Account
How We Bill
Pricing Overview
Amazon

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Helping You With Amazon Inventory
Orders to Amazon Warehouses
Fulfillment

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Drop Shipping vs. Fulfillment
Fulfillment Definitions
Fulfillment Summary
Package Inserts
Inventory

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Case Pack
Creating Products/Product ID’s
Disposing of Product
Edit Product ID’s
Live Inventory in OMS
Product Summary Report Sample
Products Not Accepted
View Backordered Out of Stock Product & Orders
Kitting

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Kitting Services Support
Offer SKUs

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Create/Edit Offer SKU
Inactivate Offer SKUs
Platform Integrations

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Amazon FBM Integration
API Documentation
API Integration
BigCommerce Credentials
ClickFunnels
eBay Integration
Lime Light CRM
Magento Integration
ShipStation
Shopify Integration
SquareSpace
Volusion
WooCommerce Integration
Receiving

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Apparel and Soft Goods
Barcode Requirements
Creating Products/Product ID’s
Customs, Duties, Taxes, Importer of Record
Inventory Receipt Emails
Labeling on Incoming Shipments
Placing a Product Receiving Order
Sending Products to ShipCentral
ShipCentral Receiving Requirements
Returns

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Information Needed for Return Label
Looking Up Returns in OMS
Returns Processing
Setup & Onboarding

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Shipping

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3rd Party Labels
Pick Slip Example
Pre-Packaged Items
Shipping Option Definitions
Shipping Policy & Rates
Software

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Adjusting an Order
Changing an Address/Name/Etc On an Order
Editing Response Information
Intercepting an Order
Processing Selective Backorders
Status Meaning
View Tracking Numbers of Processed Orders

FBM (Fulfillment By Merchant), and Backup to FBA (Fulfillment By Amazon)

If you’ve ever had an Out of Stock at FBA, you know there are financial penalties, and it can quickly drain your profits.  

Our API allows you to set up your seller account, so when a product runs out at FBA, you can switch to FBM(Fulfillment By Merchant) and we can temporarily fulfill those orders using your backup stock that we have in our warehouse. We can seamlessly ship your Amazon orders until you can replenish your stock at FBA.

Setting up your Amazon API to ShipCentral is quick and easy.

You will receive an account login to our integration portal. Once inside you can click to “Enable” Amazon.

Then you generate your Amazon credentials and enter them as requested, click “Connect Account,” and followthe instructions.